UnitedHealthcare Offers $2.5 Million Settlement: Find Out If You’re Eligible and How to Claim

health insurance

Credit: Pexels

Learn who qualifies for the UnitedHealthcare settlement, how to file a claim, and what to expect next.

If you’ve ever received an unwanted robocall, you know how frustrating it can be. Now, some people are getting compensated for those interruptions. UnitedHealthcare has agreed to a $2.5 million settlement following a lawsuit that accused the health insurance giant of making unauthorized telemarketing calls. If you’re eligible, you could receive between $350 and $1,000—but you’ll need to take action before the deadline.

Here’s everything you need to know, including how to check if you qualify and how to file a claim.

Why Is UnitedHealthcare Paying a Settlement?

The lawsuit alleged that UnitedHealthcare violated the Telephone Consumer Protection Act (TCPA) by making pre-recorded telemarketing calls without permission. This federal law is designed to protect consumers from unwanted robocalls and spam calls.

According to the lawsuit, over 12,000 individuals received calls from UnitedHealthcare’s Medicare and Retirement Non-Licensed Retention Team, Community and State National Retention Team, or Medicare and Retirement Collections Team between January 9, 2015, and January 9, 2019—even though they were not members or had not given consent to be contacted.

To resolve the lawsuit, UnitedHealthcare has agreed to compensate those affected.

Who Is Eligible for a Payment?

You may be eligible for a payment if:
✅ You received one or more pre-recorded phone calls from UnitedHealthcare’s retention or collections teams between January 9, 2015, and January 9, 2019.
✅ You were not a UnitedHealthcare member or an authorized third party who had consented to receive such calls.
✅ You received a settlement notice via email or mail informing you of your eligibility.

If you meet these criteria, you can submit a claim to receive your payment.

How Much Will You Receive?

The settlement estimates that eligible individuals will receive between $350 and $1,000, but the exact amount depends on the number of people who file claims.

How to File a Claim?

If you received a settlement notice, it should include a unique login code and password to file your claim online. Here’s how to proceed:

Online: Visit the official claims website (as listed in your notice), enter your unique login details, and submit the claim electronically.
By Mail: Download the claim form, print it, fill it out, and mail it to the provided address before the deadline.

🕒 Deadline to File a Claim: April 15, 2025

If you are eligible and do nothing, you will not receive a payment.

What Happens Next?

The court will review the settlement and determine final approval on June 20, 2025. If approved, payments will be distributed to eligible claimants.

A Pattern of Consumer Concerns?

This settlement follows a massive data breach earlier in 2024 that exposed sensitive information from nearly 190 million UnitedHealth Group customers. That breach disrupted Change Healthcare, a UnitedHealth subsidiary, leaving many doctors and hospitals unable to process payments.

While the current settlement is unrelated to the breach, it highlights ongoing concerns about how large corporations handle customer data and communications.

Final Thoughts

If you received a settlement notice, don’t ignore it! Filing a claim is quick and easy, and you could receive a significant payout. Check your email or mail carefully, follow the instructions, and submit your claim before April 15, 2025.

With robocalls becoming an increasing nuisance, this case is a reminder that consumers have rights—and companies can be held accountable for violating them.

Written by  
2 weeks ago