Bruce Gets Personal: Ways to Secure Return Customers


Personalized Attention For Clients

Cisco expert, Bruce, talks about the importance of a connected mobile experience. Elia, the Executive Chef at Los Calibris Mexican restaurant, sits down with Bruce to talk about personalized attention for the clients. She tells about how her grandmother taught her how to cook Mexican cuisine and how she has transfer that into fine Mexican dining at her restaurant. She brings memories and experiences from her childhood into her food, which makes it a very personal endeavor.
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Cisco’ s Connected Mobile Experience (CMX) combined with a user-friendly interface provided by Turnstyle, allows you to send personalized messages to your customers by email, text or social media. Therefore, you can build on the connections that you make with your customers in the restaurant, which makes Los Calibris feel like her customer’s second home. Chef Elia can communicate this message to her customers.

Cisco touts that CMX analyzes visitor behavior on the site, engages customers on a more personal level, makes guest Wi-Fi access easier, and tracks assets with ease. The CMX software also allows retailers to track customer patterns in order to better manage their stores and product displays. Whether you are in retail, hospitality, transportation, healthcare, education, or government, the CMX software allows you to analyze data on customers, and therefore to provide relevant mobile content for them. Allowing the customer to save time and to optimize their experience is the goal. Additionally, there are opportunities for third party mobile advertising.

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7 years ago
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